Nicky has been a big part of our training matrix for the last 3 years. She is easy to communicate with and teaches the staff with ease. Nothing is too much trouble, we would recommend Nicky for any type of training or support.
J RodwayYour training sessions in our nursing homes were very well received and your enthusiasm and the range of topics you delivered were very much appreciated by our staff. I have not had any negative feedback from staff who have sat in on your training.
L WilsonI owned and ran a residential home for the elderly for 25 years. The success of the care home was largely down to the calibre and training of all of the staff. We used a blended approach to training to include nationally accredited courses, e-learning, mandatory training and practical training. This included Nicky Millen's assistance in delivering the courses. Nicky always delivered lively and interesting courses impregnated with humour and real life experiences. She always backed up her course with the latest legislation and referred everyone to further relevant websites and resource.
S ButlerAs a care home proprietor I have known Nicky for some time and have no hesitation in recommending her skills as a trainer. Nicky has considerable experience as a senior nurse and has provided training in a variety of subjects for my team. She is highly organised and has great communication skills and I have always been impressed by her dedication and hard work. She always ensures her training sessions are interesting, interactive and engaging and the feedback I have received from my staff is positive. In addition she is friendly approachable and expresses interest in the work we do caring for our residents.
A QuirkI have known Nicky for many years as a work colleague, training and health care professional. As a manager of a care home it is imperative to find competent and knowledgable trainers to deliver and provide staff with essential information and up-to-date training. I have used Nicky to deliver training on several topics for the pass 5 years. Nicky not only provided all the necessary information needed, but in her own unique way she is able, through her experiences as a nurse and first responder to capture the attention of learners so that they remember what they have been taught and want to put it into practice in the workplace. In essence - she develops not only their knowledge but their understanding and skills as well. I would highly recommend Nicky as a competent and professional health and social care trainer.
S ReedNicky has worked freelance for our company since 2002, initially training care workers in local care establishments and home care providers. Her experience and knowledge base are second to none and her continual updating means that our customers always have the current advice and training. Over the years we have gathered feedback from employees and employers and Nicky's feedback is always excellent and her individual services were repeatedly requested.
J Erskine